Business Process Outsourcing

Outsourcing is often misunderstood as merely relocating jobs abroad to cut costs, but it actually refers to delegating tasks to companies that can perform them more efficiently, whether domestically or internationally. While much outsourced work happens abroad due to lower labor costs and specialized expertise, the exchange of knowledge and skills between nations has created mutual benefits. For instance, Indian companies like Infosys have outsourced jobs to the US, highlighting that outsourcing is not only about cost reduction but about leveraging global expertise. With technological advancements, outsourcing is an ongoing trend that facilitates collaboration and growth worldwide.