Leading the Way in Insurance Customer Experience Transformation
OVERVIEW
Approach Each Customer with the Idea of Helping him or her Solve a Problem or Achieve a Goal not of Selling a Product or Service
What we do
OUR SERVICES
Analytics
Consulting
Efficiency and Innovation: BPO Solutions for Insurance
Description: Manage and evaluate insurance claims from submission to resolution.
Benefit: Streamline operations and ensure timely payments, enhancing customer satisfaction and trust.
Description: Provide assistance to customers before, during, and after their purchase.
Benefit: Improve customer loyalty and satisfaction through effective communication and problem resolution.
Description: Identify and mitigate fraudulent activities through monitoring and verification processes.
Benefit: Protect your business from financial loss and maintain customer trust with robust security measures.
Description: Recover outstanding debts while maintaining positive customer relationships.
Benefit: Maximize recovery rates through effective communication strategies that encourage timely payments.
Description: Assist businesses in generating leads, managing customer relationships, and promoting products.
Benefit: Enhance outreach efforts, allowing businesses to focus on closing deals while we handle initial engagement.
Description: Track and facilitate the renewal of contracts or subscriptions to ensure continuity.
Benefit: Maintain customer loyalty by providing timely reminders and support throughout the renewal process.
Description: Enable seamless communication across various platforms such as phone, email, chat, and social media.
Benefit: Enhance the customer experience by providing consistent support wherever customers choose to engage.
Description: Provide assistance for virtual healthcare services, including appointment management and patient inquiries.
Benefit: Improve patient interactions and streamline healthcare delivery while ensuring compliance with regulations.
Benefits to Bank on
We strive to innovate for every client's specific need
Enable Prepared Product Launches
Business Process Improvement through AI and ML
Upsell & Cross Sell through 360 Degree Digital Integration's
Market Research from Omnichannel Interaction Points
Reduction in cost by better utilizing existing resources and Increased performance from individuals
360 Degree Digital Integrations and Analytics to drive Measured Outcomes
360 Degree Customer Lifecycle Management
Virtual Relationship Management
Technologies Driving Our Success
Artificial Intelligence
Automations
Cloud
IVR
Omnichannel
Digital Transformation
Why Us?
Case Studies of Excellence
Our Testimonials
I sleep easier at night knowing the nonosoft team is my corner. Supporting my business and keeping my systems in tip-top shape.
Teammas is a supporting tool for my business. The most significant improvements in my business because of Teammas are accurate complaint capture and timely alerts to field them. I see that in the future, service departments will be most benefited with service.
“I get excellent support from the team. Using Teammas has brought efficiency and cost effectiveness in our operations. We have recommended Teammas to other vendors. Businesses that require customer service and SLA management will find the solution useful.
I got fully developed infrastructure and manpower at the most competitive cost. Teammas gives me an easy and clear layout which helps our work. I would recommended the product to anyone that needs customer support for business