Mas Callnet India Recognized as a Leading BPO and Customer Experience Provider by Business Connect India
Mas Callnet India Pvt. Ltd., a premier provider of business process outsourcing(BPO) and customer experience (CX) solutions, has been featured by Business Connect India as one of India’s most trusted and innovative outsourcing companies.
Founded in 2003, Mas Callnet India has established a strong reputation for delivering technology-driven, customer-centric outsourcing services. With over 250 clients globally, the company serves diverse industries including Telecom, BFSI (Banking, Financial Services & Insurance), Healthcare, Retail, E-commerce, Logistics, Aviation, and FMCG.
The company’s success is powered by its People-Process-Technology framework, ensuring agile delivery, scalable operations, and measurable outcomes. Mas Callnet India combines AI-enabled contact center solutions, business process automation, and back-office outsourcing to help businesses optimize operations, reduce costs, and enhance customer satisfaction.
Key Highlights:
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Comprehensive Service Suite: Inbound/outbound contact center operations, back-office support, KPO, and automation solutions.
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Innovative Technology Integration: Advanced CRM platforms, IVR systems, predictive dialers, and intelligent workflow automation.
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Flexible Business Models: Pay-as-you-go solutions for startups, SMEs, and large enterprises.
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Client-Centric Culture: Continuous training, workshops, and skill development programs to maintain high-quality service delivery.
Mas Callnet India has earned recognition for its strategic approach, operational excellence, and innovative solutions that combine human expertise and technology to deliver measurable business outcomes. Its solutions, such as the DialDesk platform, enable businesses to streamline customer engagement across multiple channels while maintaining data security and scalability.
About Mas Callnet India:
Mas Callnet India Pvt. Ltd. is a leading BPO and CX solutions partner with a workforce of 2,500+ professionals. The company empowers businesses to navigate digital transformation and elevate customer experience through AI-driven, secure, and scalable outsourcing solutions.