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Outbound sales is far from obsolete. While inbound sales may seem easier, it often doesn’t attract the right customers. Outbound sales allows for precise targeting, focusing on ideal prospects. By setting clear criteria, tracking KPIs, leveraging automated tools, and embracing account-based marketing, companies can build relationships and boost revenue.
Many businesses are adopting flexible, low-cost call centers to improve customer satisfaction and handle customer service more efficiently. With rising customer preferences for phone support, enterprises are turning to scalable, automated, and customizable solutions. Outsourcing call center operations can help businesses focus on core activities while ensuring quality service without…
Outsourcing is often misunderstood as merely relocating jobs abroad to cut costs, but it actually refers to delegating tasks to companies that can perform them more efficiently, whether domestically or internationally. While much outsourced work happens abroad due to lower labor costs and specialized expertise, the exchange of knowledge and…
Emerging technologies like AI, ML, and mobile connectivity are transforming NBFCs by enabling personalized financial services and alternative credit models. Strategic partnerships with FinTechs enhance efficiency, reduce costs, and drive innovation. This collaboration allows NBFCs to expand their customer base while offering advanced, tailored financial products and services.
Fintech has revolutionized banking in India, simplifying transactions through AI, machine learning, and digital solutions like UPI. It fosters financial inclusion, improves customer experiences, and enhances efficiency in areas like loan disbursal and KYC. Collaboration between banks and fintech startups is driving innovation and transforming the banking landscape.
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