Driving Precision and Excellence in Business Intelligence

Delivering Superior Knowledge Process Outsourcing for Competitive Advantage

Talk to our experts | Schedule Your No-Obligation Consultation

Our Knowledge Process Outsourcing Services

Document Classification

Our expert team skillfully identifies and classifies various KYC documents from different countries, enabling seamless processing within your AI engine.

Data Entry and Verification

With meticulous attention to detail, we accurately enter the relevant information from KYC documents into your system, ensuring data integrity and completeness.

Fraud Detection and Tampering Checks

Leveraging our extensive knowledge and advanced techniques, we thoroughly scrutinize provided documents for any signs of fraud or tampering, safeguarding your business from potential risks.

OCR Cleaning and AI Input

Our professionals excel in Optical Character Recognition (OCR) cleaning, refining the extracted data to provide high-quality inputs for your AI algorithms, enhancing their performance and accuracy.

Why Choose Us?

Tailored Solutions

We understand the unique requirements of your AI-driven KYC processes and provide customized KPO services to meet your specific needs.

Document Classification

Our expert team skillfully identifies and classifies various KYC documents from different countries, enabling seamless processing within your AI engine.

Data Security and Confidentiality

We prioritize the security and confidentiality of your sensitive data, implementing robust measures to protect your information.

Skilled Professionals

We employ highly trained and experienced professionals who are adept at handling diverse KYC documents and delivering exceptional results.

Scalability and Flexibility

Our services are designed to scale seamlessly with your growing business needs, offering the flexibility to handle fluctuating volumes.

Technologies Driving Our Success

Artifical Intelligence

Artificial Intelligence

Automation

Automations

Cloud

Cloud

IVR

IVR

Omnichannel

Omnichannel

Digital Transformation

Digital Transformation

Clients

0 +

Interactions Managed

0 MN+

Revenue Generated for Clients Worldwide

0 MN+

Languages Support

0 +

Case Studies of Excellence

Our Testimonials

Client Discussing with the employee
Vineet Lather
Engineer - Spheros Motherson
☆ ☆ ☆ ☆ ☆

Teammas is a supporting tool for my business. The most significant improvements in my business because of Teammas are accurate complaint capture and timely alerts to field them. I see that in the future, service departments will be most benefited with service.

Mukesh Jain
CEO - Doorserve Solutions
☆ ☆ ☆ ☆ ☆

“I get excellent support from the team. Using Teammas has brought efficiency and cost effectiveness in our operations. We have recommended Teammas to other vendors. Businesses that require customer service and SLA management will find the solution useful.

Pramod Kumar Pandey
Manager - After Sales - Usha SriRam
☆ ☆ ☆ ☆ ☆

I got fully developed infrastructure and manpower at the most competitive cost. Teammas gives me an easy and clear layout which helps our work. I would recommended the product to anyone that needs customer support for business

Why MCN is Right for You?

We strive to innovate for every client's specific need

LET’S ELEVATE YOUR BUSINESS

Ready to enhance productivity and focus on growth? Let us handle the challenges while you concentrate on your core business.

Facebook X-twitter Instagram Linkedin

Talk to our experts | Schedule Your No-Obligation Consultation

Your Questions Answered

Frequently Asked Questions

Call center outsourcing is a business strategy where a company hires an external Business Process Outsourcing (BPO) provider rather than using its staff to manage customer support. It is very helpful as it helps companies save money and boost efficiency. They cautiously decide whether to outsource partially or all of their call center work. They can also choose outsourcing firms from their own country or from abroad, depending on their budget and needs.
Business Process Outsourcing (BPO) mainly aims to cut costs by handling standardized tasks according to set protocols. Knowledge Process Outsourcing (KPO), a specialized subset of BPO, provides knowledge-based services like data analytics and IT to support core business functions. While BPO focuses on saving money and improving efficiency, KPO involves more specialized skills, requiring analysis and critical thinking, and offers deeper insights and strategic advice.
Industries like finance, healthcare, pharmaceuticals, and technology benefit the most from KPO. They rely on expert help for research, analysis, and innovation, making KPO services extremely valuable to them.
A major and common challenge in KPO is privacy. Confidential data can be at risk of being lost, copied, or shared with competitors, compromising business security. Since the company has less control over the hiring process of outsourced workers, it becomes difficult to ensure the reliability, integrity, and quality of their work.
KPO services enable small businesses to access expert skills and advanced technology without a high cost. It allows these small businesses to focus on their strengths, work more effectively, and grow rapidly. Small businesses can make better decisions, enter new markets, and enhance their competitiveness by outsourcing their complicated tasks.