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Driving Customer Experience Innovation Since 2003
For over two decades, we’ve been transforming customer service through technology, expertise, and commitment to excellence
- Our Story
Our Journey of Excellence
Founded in 2003, Mas Callnet began with a vision to redefine customer service through the perfect blend of technology and human expertise. From our beginnings as a single service center, we have grown into a multi-location enterprise serving clients across diverse industries worldwide. Our continued growth reflects our unwavering commitment to quality, innovation, and client success.
- Mission & Vision
Our Purpose & Direction
- Our Values
The Principles That Guide Us
- Why Choose Us
What Sets Us Apart
- OUR CAPABILITIES
Our Core Strengths
- Employee Community Program
2GTHR@MAS - Our Employee Community
Program Overview
How We Support Our Team
Our Community Mission
- Meet Our Leaders
Our Management
Our management team blends experience, vision, and leadership to drive innovation, operational excellence, and long-term sustainable business success globally.
- Our Numbers
Our Impact in Numbers
23+
Years in Operation
250+
Clients Served
4
Delivery Centers
24/7
Service Availability
2500+
Team Members
97%
Client Retention
- Quality & Compliance
Our Commitment to Quality
- Corporate Responsibility
Beyond Business
- Career Opportunities
Join Our Team
Growth opportunities and positive work culture
Explore opportunities to join our team
Book a Free Consultation with Our BPO Experts
Choose a convenient date and time to discuss how MascallNet.ai can transform your business with AI-powered BPO solutions.
We’re Here to Help
We’re Here to Help—Anytime, Anywhere. Whether you’re exploring customer support outsourcing or need a quick answer, our team is just a click away.
Let us know how we can help.
Email us: care@teammas.co.in
Contact Us : +919667195550
- Pioneering Excellence in Business Outsourcing Since 2003
About MasCallNet
Founded in 2003, Mas Callnet has been a trailblazer in business process outsourcing (BPO), delivering end-to-end customer experience and process management solutions to clients across industries.
From the very beginning, our focus has been on surpassing client expectations through innovation, agility, and trust. By combining the power of People, Process, and Technology, we design and deliver tailor-made, cost-efficient, and scalable solutions that drive measurable business outcomes.
With over two decades of expertise and a track record of serving global enterprises across diverse verticals, we continue to innovate relentlessly — ensuring that every client engagement is met with exemplary service, intelligent automation, and future-ready strategies.
At Mas Callnet, we don’t just provide outsourcing solutions — we create long-term partnerships that accelerate growth and transform customer experiences.
- Tailor-made to client needs
- Cost-effective without compromising quality
- Scalable and secure for long-term growth
- About Our Community
2GTHR@MAS
Building a Culture Where People and Possibilities Thrive
At Mas Callnet (MCN), we believe our greatest strength lies in our people. That’s why we created 2GTHR@MAS — an innovative community program designed to turn employee aspirations into achievements. This initiative reflects our commitment to fostering a supportive, collaborative, and empowering workplace, where every individual has the opportunity to dream big and grow without limits.
How We Help
We are dedicated to holistic growth, enabling our employees to succeed both personally and professionally. Through workshops, mentorship programs, skill-building initiatives, and collaborative projects, 2GTHR@MAS provides the tools, resources, and encouragement needed to unlock potential and accomplish life goals.
Our Management